Making a claim
- How do we streamline incident/injury notification?
This questions is best answered under the claims process guidelines on the VWA website.
- What can we do if we dispute a claim for Workers Compensation?
The process for resolving a dispute over a claim for Workers Compensation is best explained on the VWA Website.
- Can employees claim on WorkSafe Victoria if they aggravate an injury that occurred with a previous employer?
This questions is best answered in the online claims manual (6.5 Further or continuing injuries) on the WorkSafe Victoria website.
The claim needs to be assessed by an authorised agent.
- How do I report and manage an incident that is likely to become a claim?
Incidents that do not incur expenses or lost time do not require a Claim to be raised.
Once expenses are claimed or wages are to be paid a claim needs to be lodged with the authorised agent.
Note that these costs do not impact on future premiums until the threshold levels of medical and like costs or the first 10 days wages are exceeded. From this point the Insurer will cover these costs rather than the employer. These ongoing costs are then considered by the Insurer for future premium calculations.
The process for managing a claim is best described under reporting an injury on the VWA website.